Frequently Asked Questions
Everything you need to know about shopping with peonlyshop.
What shipping methods do you offer?
We offer standard and expedited shipping worldwide. Delivery times typically range from 5 to 12 business days depending on your location and selected method at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact our support team within 12 hours of placement, we will do our best to accommodate any changes or cancellations.
Are your products covered by a warranty?
Yes, all products purchased from peonlyshop come with a standard 12-month warranty against manufacturing defects to ensure your complete satisfaction.